Growing Customers and Revenue 

The Cayuga County Clerks Office is Your Passport Headquarters!

Since 2004, I've increased our passport application business by creating a comprehensive marketing plan. We placed a huge banner on the front of the County Office Building to promote our office as the premier Passport Headquarters.

We have our own passport cameras, and a highly-trained and experienced staff, making the process easy and professional.

I found that if a person has a pleasant experience in my office, it results in word-of-mouth advertising for more people to come in and apply for a passport. 

I installed an updated County Clerks Fee System that was much more user-friendly and allowed our office to make more records available electronically and online. I also added a third Recording Counter in our office to better serve the public.

This increased revenue goes directly into the County coffers. Ultimately this helps each and every taxpayer in Cayuga County.

Easy Access to Records 

I continue to improve access to our records for the benefit of our customers. Per the law, our Land Records (deeds and mortgages) have always been open to the public. Now we have some of our Land Records online. 

You can find these at www.nylandrecords.com then click on Cayuga County. There is a small fee for this service.

Frequent online users, such as attorney’s abstractors and title companies greatly appreciate this service.